Every tool to serve your customers, in one place.
From WhatsApp to Instagram, from CRM to AI that replies automatically — Relasi.U unifies every channel and business need in one simple, affordable dashboard.
4.9
1200+Google ReviewsOne inbox for every conversation
WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, Email, and your website's Live Chat — it all lands in one inbox. Your team never has to juggle seven apps a day again.
- Reply to every channel from one screen
- Conversation history saved automatically
- Split work across the team with auto-assign
Reply to customers automatically, 24/7 non-stop
A smart AI Agent that knows when to reply, understands conversation context, and answers in your brand's voice. When a human touch is needed, the conversation hands off to your team seamlessly.
- Active 24/7 without adding staff
- Understands context & chat history
- Automatic handoff to a human agent
AI that truly understands your business
Upload your product catalog, price list, FAQs, PDF/DOCX documents, or just paste your website link. The AI learns from your own sources — so every answer is accurate, never made up.
- Sources: documents, website, FAQs, catalog
- Answers always grounded in your data
- Update anytime, the AI uses it instantly
Know every customer, not just a number
Full customer profiles with labels, notes, and cross-channel interaction history. Your team always has full context before replying — every experience feels personal.
- Profiles & history across every channel
- Labels and customer segmentation
- Internal notes for every contact
Send promos to thousands of customers at once
Build broadcast campaigns to segmented customer lists, complete with name personalization. Schedule, send, then track how many were delivered, read, and replied to.
- Blast to specific customer segments
- Automatic send scheduling
- Track delivered, read & replied
Promo Gajian — Diskon 25%Audiens: 2.480Greet visitors while they're still on your site
Install a lightweight live chat widget on your website and see who's browsing in real time — the pages they open, where they came from, and even their location. Close the sale while interest is high.
- Lightweight widget, live in minutes
- See visitors online in real time
- Know their pages & traffic source
One workspace for your whole team
Internal chat between agents, see who's online, transfer conversations, and discuss customers without leaving the app. Complete with real-time presence status and read receipts.
- Internal chat & team groups
- Online status & read receipts
- Assign and transfer conversations
Make decisions from data, not guesswork
A real-time analytics dashboard: conversation volume, response time, resolution rate, plus performance per agent and channel. Export reports whenever you need them.
- Real-time conversation metrics
- Performance per agent & channel
- Export reports anytime
Connect with your customers' favorite channels
Turn on the channels you need in a few clicks. Every message still flows into the same single inbox.
WhatsAppInstagramMessengerEmail
Live Chat
TikTokWhatsAppInstagramMessengerEmailLive ChatTikTokSmall details that make work easy
Supporting features designed to save your team time and keep every customer taken care of.
Templates & Quick Reply
Ready-made quick replies for the questions that come up most often.
Auto-assign & Routing
Conversations are automatically routed to the agent best suited to handle them.
API & Webhook
Integrate Relasi.U with your own systems, CRM, or other tools.
Mobile App
Serve customers from anywhere, right from your hand.
Real-time Notifications
No chat gets missed — instant notifications for every incoming message.
Data Security
Conversation data and customer information are well protected.
Multi-Agent Management
Add and manage team members as your business grows.
Workflow Automation
Set automatic rules to save your team time and effort.
Built for Indonesia's SME hustlers
We get it — running a business while replying to hundreds of chats is exhausting. Relasi.U comes with the most affordable price in its class, an interface anyone can learn, and the features you actually need to grow.
“Now every chat from WA and IG lands in one place. Selling got so much easier.”
Still have questions?
The things people ask most before getting started with Relasi.U.
Yes. The Free plan can be used forever for 2 agents, integration with popular channels, and up to 5,000 conversations a month — great for starting to digitize customer service at no cost.
WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, Email, and your website's Live Chat. Every message from those channels lands in the same single inbox.
The AI Agent (auto-reply) and Knowledge Base features are available on the Pro and Enterprise plans. You can train the AI with your own documents, FAQs, and product catalog so its answers stay accurate.
Not at all. Connecting channels and installing the live chat widget can be done in minutes with no technical skills required. Our support team is also ready to help.
Security is our priority. Conversation data and customer information are stored securely and never shared with third parties.
From 2 agents on the Free plan, 5 agents on Pro, up to unlimited agents on Enterprise. You can upgrade anytime as your business grows.
Try it now, free!
One platform for every chat channel — powered by the best AI in its class.