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Omnichannel chat + AI for Indonesian SMEs

One inbox for every chat, answered by AI 24/7.

WhatsApp, Instagram, Messenger, TikTok, Email, even Live Chat — all in one place. Relasi.U helps you reply to customers faster and sell more, at the most affordable price in its class.

4.91.200+businesses already onboard
Inbox
7 new
Search conversations…
RA
Rara Adinda2m
Hi, do you have size M in stock?2
BG
Bagas Putra9m
Quick question about shipping to Bandung 🙏
SI
Siti Larasati21m
Has my order shipped yet?
DW
Dwi Kurnia1h
Thanks, super fast reply! ⭐️
RA
Rara Adinda
Online · WhatsApp
You
Hi, do you have size M in stock? 😊
Yes it's ready! Black & cream available ✨
Great, I'll take 2 🙌
Write a reply…
Integrations

Connect with the platforms your customers love

Connect every chat channel in minutes — no hassle, no coding.

Learn how Relasi.U brings customer communication into one inbox
WhatsApp
Instagram
Messenger
Email
TikTok
Live Chat
WhatsApp
Instagram
Messenger
Email
TikTok
Live Chat
Powered by the best AI models in its class
OpenAIAnthropicGeminiGrokDeepSeekz.ai
1,200+
Businesses onboard
7+
Channels in one inbox
0.8s
Average AI response
24/7
Always ready to reply
Featured capabilities

Not just an inbox — your sales engine

Every feature is built for one goal: help you reply faster, serve more personally, and close more sales.

AI AgentPRO

Reply to customers automatically, 24/7 non-stop

An AI Agent that knows when to reply, understands conversation context, and answers in your brand's voice. When a human touch is needed, the conversation hands off to your team seamlessly.

  • Active 24/7 without adding staff
  • Understands your brand's context & tone
  • Automatic handoff to a human agent
AI Agent · Nara
Active 24/7
Auto-reply
VN
What time does the store close today?
Hi there! Our store is open daily from 9:00 AM–9:00 PM. Anything Nara can help you find? 🛍️
Answered in 0.8s — source: Knowledge Base
VN
I'd like to complain about yesterday's order
A
Needs a human touch — automatically transferred to Agent Alya
Knowledge BasePRO

AI that truly understands your business

Upload your catalog, price list, FAQs, or just paste your website link. The AI learns from your own data — answers are accurate, not made up.

Knowledge Base
4 indexed sources
Product Catalog.pdf
relasiu.com/faq
Price List.xlsx
Shipping FAQ
AI processing
U
“What's the price of Package A and shipping estimate to Surabaya?”
Answer based on your data
Package A is Rp 149,000. Shipping to Surabaya is estimated at 2–3 days via regular service. Want me to create an invoice? 😊
Unified CRM

Know every customer, not just a number

Full profiles with labels, notes, and cross-channel history. Your team always has full context before replying.

RA
Rara Adinda
Customer since Mar 2026
VIP
Loyal CustomerFashionRepeat Order
24
Total orders
Rp 4.1M
Value
3
Channels
Connected via
Last replied 2m ago
spark
Why Relasi.U?

A smarter way to manage customer conversations

Built to support SMEs in creating customer communication that's efficient, centralized, and easy to access across platforms

efisiensi terpusat

Centralized efficiency

Manage all chats from one dashboard.
efisiensi terpusat

Real-time insight

See interaction data and patterns live.
efisiensi terpusat

Full integration

Connect with all popular channels.
AI Agent active
RA
Rara Adinda
Online
Hi, is size M in stock? 😊
Yes it's ready! Black & cream available ✨
Answered by AI in 0.8s
Can I pay COD?
Yes! COD available across Jabodetabek 🚚
efisiensi terpusat

Flexible scalability

From small businesses to large enterprises.
efisiensi terpusat

Consistent responses

Deliver a consistent experience across every platform.
efisiensi terpusat

Easy to learn

Anyone can use it without technical training.
How it works

Ready to serve customers in 3 steps

No IT team, no complicated training. Made as simple as possible so you can focus on selling.

01

Connect your channels

Connect WhatsApp, Instagram, Messenger, TikTok, Email, and Live Chat into one inbox — no coding, in minutes.

02

Train the AI with your data

Upload your product catalog, price list, and FAQs, or just paste your website link. The AI instantly understands the ins and outs of your business.

03

Reply & sell automatically

AI replies to customers 24/7 in your brand's voice, while your team focuses on closing the sales that really matter.

user
Testimonials

Trusted by business owners across Indonesia

From online stores to local brands — here's their story after unifying customer conversations with Relasi.U.

5 dari 5

Now all our WhatsApp and Instagram chats land in one place. Our admin isn't overwhelmed anymore during rush hours.

NP
Nadia PratamaHijab Store Owner
5 dari 5

The AI Agent replies to customers at midnight while I'm asleep. In the morning I just process orders that already closed themselves.

BS
Bagas SaputraOnline Shoe Store
5 dari 5

What made me switch to Relasi.U: the price is really reasonable for an SME, but the features are just as good as the expensive ones.

SL
Siti LestariHome Catering Business
5 dari 5

Customers often ask the same things. Now the AI answers straight from our catalog — accurate, no guessing.

DK
Dwi KurniawanLocal Fashion Brand
5 dari 5

Now all our WhatsApp and Instagram chats land in one place. Our admin isn't overwhelmed anymore during rush hours.

NP
Nadia PratamaHijab Store Owner
5 dari 5

The AI Agent replies to customers at midnight while I'm asleep. In the morning I just process orders that already closed themselves.

BS
Bagas SaputraOnline Shoe Store
5 dari 5

What made me switch to Relasi.U: the price is really reasonable for an SME, but the features are just as good as the expensive ones.

SL
Siti LestariHome Catering Business
5 dari 5

Customers often ask the same things. Now the AI answers straight from our catalog — accurate, no guessing.

DK
Dwi KurniawanLocal Fashion Brand
5 dari 5

Our 4-person CS team works from one dashboard now. No more missed chats or double replies.

RM
Rina MarlinaSkincare Brand
5 dari 5

Payday promo broadcasts get over 80% read rate. Sales went up without expensive ad spend.

AW
Andi WijayaCoffee Shop
5 dari 5

Installing the live chat widget on our website took just 5 minutes. We can see visitors online and greet them right away.

TA
Tari AnggrainiFurniture Store
5 dari 5

Customers feel personally served because their whole history is visible. Our repeat orders went up significantly.

FN
Fajar NugrohoOnline Pharmacy
5 dari 5

Our 4-person CS team works from one dashboard now. No more missed chats or double replies.

RM
Rina MarlinaSkincare Brand
5 dari 5

Payday promo broadcasts get over 80% read rate. Sales went up without expensive ad spend.

AW
Andi WijayaCoffee Shop
5 dari 5

Installing the live chat widget on our website took just 5 minutes. We can see visitors online and greet them right away.

TA
Tari AnggrainiFurniture Store
5 dari 5

Customers feel personally served because their whole history is visible. Our repeat orders went up significantly.

FN
Fajar NugrohoOnline Pharmacy
wallet
Pricing

Pricing Plans

Find the plan that fits your business needs

gratis
Rp 0
/ month

Free

For Starters
Great for those just starting to digitize customer service on a limited budget.
Included features:
check
1 included agent
check
Production-ready features
check
100 Welcome AI Credits
check
AI based on usage
check
No additional agents
Get Started
pro
Rp 79.000
/ month

Pro

For SMEs
Built for businesses that need efficiency handling many customers across multiple channels.
Included features:
check
2 included agents
check
Additional agents as needed
check
Production-ready features
check
AI Credits based on usage
check
Templates & auto-reply
check
Full reports
check
API & Webhook integration
check
Email & WhatsApp support
Get Started
enterprise

Enterprise

For Enterprises
A solution for companies that need custom features for advanced integrations.
Included features:
check
Agent capacity tailored to your team
check
Integration with all chat platforms & custom channels
check
No plan-based conversation quota
check
Full CRM features & advanced integrations
check
Advanced automation (including auto-assign and templates)
check
Full reports and data export
check
API & Webhook integration
check
Priority support
Contact Us
WhatsApp
Instagram
Messenger
Email
TikTok
Live Chat

Try it now, free!

One platform for every chat channel — powered by the best AI in its class.

Free forever No credit card required All channels & AI
Get Started